Privacy & Security

Your Information Is Completely Safe With Us

Hbet 365 treats your personal data as a valued asset. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
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We never sell your data to third parties. That is our promise.
SSL Encrypted

Why Your Data Is Safe with hbet 365

SSL Encryption

Our entire platform is secured with 256-bit SSL encryption. Every transaction and piece of data is fully encrypted.

Your Data Is Never Sold

Hbet 365 never sells your personal information to advertisers or third parties. This is a core principle we stand by.

You Are in Control of Your Data

You can view, update, or request deletion of your data at any time. You're always in control.

Secure Data Storage

Your data is stored on maximum-security servers. Regular security audits are conducted to ensure there are no vulnerabilities.

Spam-Free Communication

No marketing emails will be sent without your consent. You can unsubscribe at any time.

International Standards

Our Privacy Policy is built in accordance with international data protection standards. Your rights are always respected.

1

Introduction

Hbet 365 ("we", "our", or "the platform") takes your privacy very seriously. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure when you visit our website (hbet365.im), create an account, or use our services.

By using our platform, you confirm that you have read and accepted this Privacy Policy. If you do not agree, please refrain from using our services and contact us if you have any questions.

This Privacy Policy should be read together with our Terms & Conditions alongside this document. Together, both documents form the complete agreement between hbet 365 and you.

📌 In Plain Terms: We only collect the information needed to provide you with a better service. Everything else stays yours.
2

What Information We Collect

Hbet 365 collects data in two ways — what you provide directly and what is collected automatically.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Email, mobile number, address Account Management & Support
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical data IP address, device type, browser Security & Platform Improvement
Usage History Betting history, login times, preferences Delivering a Personalized Experience
⚠️ Sensitive Information: We never store your full bank card number or password. Payment details are held as encrypted tokens.
3

Purpose of Data Collection

Hbet 365 uses your data only for specific, legitimate purposes. We never use it beyond what is necessary.

  • Account Management: For registration, login, password reset, and profile updates.
  • Payment Processing: For secure processing of deposits and withdrawals.
  • KYC Verification: To verify age and identity in compliance with legal requirements.
  • Customer Support: For quick resolution of your questions and complaints.
  • Security: To prevent fraud, money laundering, and unauthorised access.
  • Personalised Experience: To show you promotions and offers tailored to your preferences.
  • Platform Development: To identify and resolve technical issues.
4

Data Sharing Policy

Hbet 365 never sells your data. However, in limited circumstances, information may be shared with third parties — always securely and strictly on a need-to-know basis.

  • Payment Processors: To process payments via bKash, Nagad, and similar services. Only the information necessary to complete the transaction is shared.
  • KYC Verification Partners: To verify identity as required by law.
  • Cybersecurity Services: We work with specialist firms to ensure the security of our platform.
  • Law Enforcement Agencies: To meet legal obligations under court orders or government directives.
  • Business Successors: In the event of a company sale or merger. You will be notified in advance if this occurs.
🔒 Our Commitment: All third-party service providers are contractually bound to uphold our privacy standards and may not use your data for their own purposes.
5

Cookie Policy

Hbet 365 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: To keep the platform running — login sessions, security tokens. The site cannot function without these.
  • Performance Cookies: Used to identify page loading speed and technical issues.
  • Functional Cookies: To remember your language preference, theme, and layout settings.
  • Analytical Cookies: To understand platform usage patterns — fully anonymized data.
🍪 Cookie Controls: You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
6

Data Retention Period

We retain your data only for as long as necessary or required by law. Certain information must be kept for a defined period even after account closure.

Type of Information Retention Period
Account information (active accounts) While Account Is Active
KYC Documents 5 years after account closure
Financial transaction records 7 Years After Account Closure
Customer Support Contact 3 years after last contact
Technical Logs Up to 12 months
Marketing Preferences Until subscription is cancelled
7

Your Privacy Rights

Hbet 365 fully respects your right to privacy. Learn about your rights below and use them whenever you need to.

Right to Access
You can find out what information we hold about you.
Right to Rectification
You can update any incorrect or outdated information.
Right to Erasure
You may request that your data be deleted under certain conditions.
Right to Restrict Processing
You may restrict how your data is processed in certain circumstances.
Right to Portability
You can request a copy of your data.
Right to Object
You can object to your data being used for marketing purposes.
📧 Exercise Your Rights: To exercise any of the rights listed above support@hbet365.imEmail us at. We will respond within 30 days.
8

Children's Privacy

Hbet 365 is strictly not for anyone under the age of 18. We never knowingly collect data from minors.

If we discover that a minor has created an account, it will be closed immediately and all collected data will be deleted.

👨‍👩‍👧 A Note for Parents: If your child has accidentally created an account on hbet 365, please contact us immediately at support@hbet365.imto let us know. We will take prompt action.
9

Security Measures

To protect your data, hbet 365 employs the highest industry-standard technical and organisational safeguards.

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Periodic audits conducted by independent external experts.
  • Limited Access Policy: Only authorised personnel can access data on a need-to-know basis.
  • Data Backup: Regular backups are maintained on secure, isolated servers.
  • Incident Response Plan: A dedicated team ready to respond swiftly to any security incident.
In the Event of a Security Breach: In the event of a data breach, we will notify affected users within 72 hours.
10

Third-Party Links

The hbet 365 platform may occasionally contain links to external websites. Once you leave our platform, this Privacy Policy no longer applies to those third-party sites.

We do not control the privacy practices or content of external websites. We recommend reading the privacy policy of any third-party site before you visit it.

💡 Tip: When you leave our platform and visit another site, check that the URL contains "hbet365.im". If it does not, that site is not part of us.
11

Policy Changes

Hbet 365 may update this Privacy Policy at any time. Changes may be made due to legal developments, new technology, or updates to our services.

For significant changes, we will notify you at your registered email address and display an "Updated" notice at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

📅 Last Updated: This Privacy Policy was last updated on 1 January 2026. For previous versions, please contact our support team.
12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our privacy team is always ready to help.

Response Time Within 30 days, often sooner
SSL Secured
Data Is Never Sold
You're in Control
Secure Storage
International Standards
Support in Bangla

Your Data Is Safe — Join hbet 365 Today

Enjoy betting in a fully secure and private environment. We are committed to delivering the best experience while keeping your information protected.

Free Registration Your Data Is Fully Protected 24/7 Bangla Support
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