Legal Documents

Hbet 365 — Terms and Conditions

Please read these Terms & Conditions carefully before using our platform. This is a legal agreement between you and hbet 365. By registering or logging in to the platform, you are deemed to have automatically accepted these terms.

Last Updated: 1 January 2026
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This document governs your relationship with hbet 365. If anything is unclear, please don't hesitate to contact our support team.

Key Points of the Terms & Conditions

Account Registration

You must be at least 18 years old to open an account with hbet 365. Each individual may hold only one account.

Payments & Payouts

Specific limits and rules apply to deposits and withdrawals. Large withdrawal requests will not be processed without KYC verification.

Bonuses & Promotions

Each bonus offer has its own wagering requirements. If bonus abuse is detected, the account may be closed.

Security & Privacy

Your personal information is fully secure and is never sold to third parties. For full details, please refer to our Privacy Policy.

Betting Rules

Separate betting rules apply to each sport. In the event a match or event is cancelled, the relevant policy will be followed.

Responsible Gaming

Hbet 365 takes responsible gaming seriously. Self-exclusion and deposit limit options are always available.

1

General Terms & Conditions

Hbet 365 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These Terms & Conditions ("Terms") constitute a legally binding agreement between hbet 365 and the user of the platform ("you" or "member").

By browsing the hbet 365 website, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

These terms are published in Bangla; however, the English version shall prevail for official legal interpretation. In the event of any conflict between the two versions, the English version takes precedence.

📌 Important: These terms may be updated at any time. We will notify you via your registered email before any changes take effect. Continuing to use the platform after such changes constitutes acceptance of the updated terms.
2

Account Registration

You will need to create an account on hbet 365 to access our services. Accurate and up-to-date information is required at the time of registration. Providing false information may result in your account being suspended.

  • Each individual may hold only one account. Creating multiple accounts will result in all accounts and associated funds being forfeited.
  • The name, address, and contact details provided at registration must be genuine and verifiable.
  • You are responsible for keeping your account password confidential. You may not allow anyone else to access your account.
  • If you suspect any unauthorised access to your account, notify our support team immediately.
  • Enabling two-factor authentication (2FA) is strongly recommended to keep your account secure.
3

Age Verification & KYC

Hbet 365 is strictly for adults aged 18 and above. Minors are completely prohibited from creating an account or using the platform.

As part of the Know Your Customer (KYC) verification process, we may verify your identity at any time. The following documents may be requested:

Document Type Purpose Example
Identity Verification To verify age and identity NID, Passport, Driving License
Address Verification To confirm residency Utility bills, bank statements
Payment Verification To verify the source of financial transactions BKash statements, bank records
⏱ KYC Deadline: If KYC documents are not submitted within 72 hours of being requested, the account may be temporarily suspended.
4

Deposits & Withdrawals

Hbet 365 supports multiple payment methods including bKash, Nagad, and Rocket. The following rules apply strictly to all deposits and withdrawals.

  • Minimum Deposit: ৳100. The maximum single deposit limit varies depending on the payment method and account verification level.
  • Minimum Withdrawal: ৳500. The daily withdrawal limit for KYC-verified accounts is ৳2,00,000.
  • Processing Time: Typically 15–30 minutes. Accounts under verification may take up to 72 hours.
  • Name match: The name registered on your account must match the name on your payment method. Withdrawals will be rejected if these do not match.
  • Third parties prohibited: Using another person's account or payment method is strictly prohibited.
💡 Tips for Faster Withdrawals: Complete your KYC, provide accurate payment details, and meet the wagering requirements on any active bonus. With those three things in order, withdrawals are processed within 15 minutes in almost all cases.
5

Betting Rules

All betting activities on hbet 365 are governed by set rules. Odds may change before a bet is accepted, and the odds at the time of final bet placement will apply.

  • Once a bet is confirmed, it cannot be cancelled or changed under any circumstances.
  • If an event is cancelled, the original stake will be refunded. However, separate policies apply if a match is abandoned or rescheduled.
  • If a bet is accepted in error due to a technical issue, hbet 365 reserves the right to void that bet.
  • If incorrect odds are displayed due to a system error, hbet 365 reserves the right to recalculate or void the affected bets at the correct odds.
  • Live betting may be subject to delays — any event changes occurring during this time will be reflected in the bet.
  • If unusual betting patterns are detected, hbet 365 may withhold payouts pending investigation.
6

Bonus Terms & Conditions

Hbet 365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which are stated alongside the offer. General bonus rules are outlined below:

  • Wagering Requirement: For most bonuses, you will need to wager 10–30x the bonus amount before a withdrawal can be made.
  • Validity: Bonuses typically expire if not used within 30 days of being credited.
  • No claiming the same bonus more than once: Each bonus offer is available to each member once only. Any attempt to claim bonuses through multiple accounts or devices will result in all associated accounts being closed.
  • Game Restrictions: Some bonuses apply only to specific games or categories. Please refer to the individual bonus offer for details.
  • Bonus Cancellation Rights: If any irregularity is detected, hbet 365 reserves the right to void the bonus and any associated winnings.
🎁 Bonus Usage Tips: Always read the wagering requirements before claiming a bonus. If you attempt a withdrawal before completing the wagering requirement, the bonus balance will be forfeited.
7

Prohibited Activities

The following activities are strictly prohibited on the hbet 365 platform. Violations will result in permanent account suspension and forfeiture of any remaining balance.

  • Money laundering or illegal financial activity
  • Betting using bots, automation software, or artificial intelligence
  • Abusing bonuses by creating multiple accounts
  • Exploiting system errors or bugs to gain an unfair advantage
  • Match fixing or betting using insider information
  • Attempting to hack, phish, or compromise system security
  • Gambling on behalf of a minor or allowing a minor to use your account
  • Harassing, intimidating, or defrauding other members
8

Account Suspension & Closure

Hbet 365 reserves the right to temporarily or permanently close any account at any time and for any reason. In practice, this typically occurs for the following reasons:

  • For breach of terms and conditions
  • If KYC verification fails or false information is provided
  • If suspicious financial activity is detected
  • By court order or government directive
  • At the member's own request (self-exclusion)

If an account is legitimately closed, any verified balance will be returned. If closed due to a breach of terms, bonus balances and related winnings may be forfeited.

9

Responsible Gaming

Hbet 365 believes betting is a form of entertainment — not a source of income. We encourage all our members to play responsibly. The following tools are available under our responsible gaming policy:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Betting Limit: Set your own maximum stake limit per single bet.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.
  • Self-Exclusion: Temporarily or permanently close your own account at any time.
  • Reality Check: Receive periodic reminders about your playing time and spending.
Need help? If you feel you're losing control of your gambling habits, please reach out to our Responsible Gaming Page Visit us.
10

Privacy Policy

Protecting your personal information is a priority at hbet 365. Our detailed Privacy Policy is stated. In brief:

  • Your personal information is never sold to third parties.
  • All data is securely stored using SSL encryption.
  • Information may be required to be shared with authorities under legal obligation.
  • You may request to view, correct, or delete your information at any time.
  • Full details on our use of cookies are covered in our Privacy Policy.
11

Dispute Resolution

For any disputes or complaints, please contact our customer support team first. We are committed to resolving issues in a friendly and amicable manner.

  • Step One: Contact our support team directly via live chat or email. Most issues are resolved within 24 hours.
  • Step Two: If the issue remains unresolved, please submit a formal complaint. We will respond in writing within 7 business days.
  • Step Three: If both parties agree, disputes may be resolved through a neutral mediator.
  • In dispute resolution, the decision of hbet 365's licensing authority shall be considered final.
📧 Contact: Email us for complaints or enquiries support@hbet365.im — Our team is available 24/7 to help.
12

Changes to Terms & Severability

Hbet 365 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. For significant changes, we will provide at least 7 days' prior notice to your registered email.

Continued use of the platform after updated terms are published will be taken as your acceptance of the new terms. We recommend checking this page regularly.

If any part of these terms is found to be invalid or unenforceable by a court or authority, the remaining provisions will continue in full force.

📅 Current Version: These terms were last updated on 1 January 2026. To obtain a previous version, please contact our support team.
Licensed
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Support in Bangla
Payout in 15 Minutes
KYC Verified
Responsible Gaming

Join hbet 365 now and start playing

Register by accepting the terms and conditions and enjoy a 100% bonus on your first deposit.

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